Customer
The customer is a leading US-based consumer service company.
Business Challenges
- Outdated legacy applications impacting business. Not scalable for growing business needs.
- Old interface, struggling to keep pace with modern design trends impacting user experience.
- The customer wanted to introduce new features and improve overall application performance. This was not possible without technical upgrades.
- Legacy applications are grappling with security challenges, often struggling to fend off increasingly sophisticated cyber threats.
Solution
CompQsoft modernizes legacy applications with the latest technology stack including cloud, automation, and powerful API upgrades.
- Revamped UX for both audiences – internal and external.
- Use DevOps and Agile approach for application development.
- Implemented new features including.
- Offline cart shopping mode.
- Add and scan new products.
- New product offerings and promotions.
- Suggest new products and deals to customers.
- Developed sales dashboards and order view for internal users.
Business Impact
- Improved experience for both customers and internal users.
- Increase revenue.
- Greater visibility into the order pipeline.